Maincrop Potatoes Ltd is committed to protecting your privacy when you use our services.

The Privacy Notice below explains how we use information about you and how we protect your privacy.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer, Alan Birch, by e-mail at gdpr@maincroppotatoes.co.uk or by calling 01691 683683 and asking to speak to the Data Protection Officer.

What information do we collect?

Browsing our website does not require that the visitor provide any personal information, therefore we don’t collect personally identifiable information from individuals unless they provide it to us with their consent, express or implied.

When you contact us by telephone, email or by post we may collect and process the following information about you:

• Company name and address (including relevant site locations)

• Company contacts (Management /Buyers/Sales/Accounts)

• Telephone numbers and fax numbers supplied by you

• E-mail addresses supplied by you

• Bank account details

• Company registration number

• VAT number

What is the legal basis for processing your personal data?

The following conditions apply in relation to our lawful bases for processing your personal data:

Consent – clear consent has been given for us to process your personal data for a specific purpose.

Contract – the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

Sharing your personal data

Any data relating to your business is to allow us to maintain our trading relationship with you and your company and for general communication with your staff on a regular basis. Maincrop Potatoes Ltd will never pass or sell your information without your explicit consent to do so.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary; UK law may require us to retain certain personal data for a statutory period. More details are available upon request.

Your rights to the personal data we hold

The right to be informed – we must be completely transparent in how we are using your personal data (personal data may include data such as a work email and work mobile).

The right of access – you will have the right to know exactly what information is held about you and how it is processed.

The right to rectification – you will be entitled to have personal data rectified if it is inaccurate or incomplete.

The right to erasure – also known as ‘the right to be forgotten’, this refers to your right to having your personal data deleted or removed without the need for a specific reason as to why you wish to discontinue.

The right to restrict processing – your right to block or suppress processing of your personal data.

The right to data portability – this allows you to retain and reuse your personal data for your own purpose.

The right to object – in certain circumstances, you are entitled to object to your personal data being used. This includes, if we use personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.

Rights of automated decision making and profiling – the GDPR has put in place safeguards to protect you against the risk that a potentially damaging decision is made without human intervention.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.  We will require reasonable proof of your identity before releasing any information we hold about you.  An individual request will be fulfilled within one month free of charge.  Multiple requests will incur a reasonable charge.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to gdpr@maincroppotatoes.co.uk or our registered address.